The current environment is both volatile and unpredictable, which has caused most companies to commence business transformational initiatives to better manage operational performance. As more and more businesses are looking for ways to reduce costs, smart companies are betting on improving operational performance and business forecasting to continue to be successful. Technology and innovation now make it easier for organisations to outperform their peers due to greater precision, flexibility and agility in their operational performance.

Mastering the performance of each area and connecting the relationships between functions, does lead to greater competitive advantage. Operational Performance Management (OPM) is the alignment of all business functions to ensure they are cooperating and collaborating to achieve a common set of business goals. This requires all areas of the organisation to evolve and foster better connectivity, agility, precision and consistency than in the past.